Etiquette & excellence

Elite childcare training for high-profile households.

Private coaching, live training, and professional guidance for nannies who serve with discretion, confidence, and grace.

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A caregiver with three young children outdoors

Kandace Friend

A foundation in education.
A standard of quiet excellence.

With more than twenty years in childcare and education, a master’s degree in early childhood education, and experience as a professional nanny and newborn care specialist, Kandace brings both knowledge and care to her work.

Her experience in high-profile and ultra-high-net-worth households has deepened her understanding of the presence, judgment, and discretion these roles require.

She founded The Polished Nanny to pass that craft on — helping nannies grow in confidence and bring a thoughtful, professional standard to every household they serve.

M.Ed. · Early Childhood EducationB.S. · Family & Community ServicesCertified Newborn Care Specialist

Programs

Three ways to work
with Kandace.

Career Coaching

Three one-hour private sessions

Position your career, navigate elite placements, and walk into interviews with quiet confidence.

$500Inquire →

Explore Career Coaching · Who it’s for & session focus

A clearer direction for your career.

For nannies and educators exploring high-profile household roles, preparing for interviews, or seeking a more confident professional presence.

Format: Three private, one-hour sessions.
Investment: $500 for the program.

Areas to explore together

Your experience, strengths, and the kind of household where you can thrive.
How to communicate your childcare and education background in your résumé and interviews.
Professional expectations, discretion, and thoughtful questions for families and agencies.
A focused set of next steps for your career.

Discuss your career goals →

Advanced Training

Five one-hour focused sessions

Deepen the specialized skills of high-profile childcare, shaped around where you most want to grow.

$750Inquire →

Explore Advanced Training · Skills & practical application

Refine the way you work.

For working nannies ready to strengthen their judgment, communication, and confidence in a complex private household.

Format: Five focused, one-hour sessions.
Investment: $750 for the program.

Possible focus areas

Clear parent updates, shift handovers, and professional boundaries.
Confidentiality and responsible social media habits.
Working respectfully with household managers and other staff.
Preparation for travel, changing routines, and unfamiliar environments.
Child-centered care that fits the family’s priorities.

Your priorities help shape the focus of the sessions.

Discuss your training priorities →

Polished Nanny
Certification

Twenty hours · 1:1 & small group

The complete method, across private and small-group training, culminating in the Polished Nanny certificate of completion. Graduates in good standing may be referred to families Kandace works with.

$1,500Inquire →

Explore Polished Nanny Certification · The complete method

Bring the five disciplines together.

For nannies seeking a more comprehensive training experience, with space to connect professional standards to everyday household situations.

Format: Twenty hours of private and small-group training.
Investment: $1,500 for the program.

Program focus

Discretion and confidentiality in a high-profile environment.
Calm, thoughtful communication with parents and staff.
Professional presence, composure, and respectful boundaries.
Travel preparation and household protocol.
Developmentally thoughtful, child-centered professionalism.

Completion culminates in The Polished Nanny’s certificate of completion. Referrals may be considered for graduates in good standing; they are not guaranteed.

Ask about the complete program →

The Polished Method

Five disciplines behind a polished nanny.

Every program is built on the same foundation — the qualities that distinguish a trusted private nanny from a capable one.

Discretion

Confidentiality as second nature — from NDAs to the quiet judgment that earns a family’s trust.

Practice: pause before sharing a photo, detail, or story — even when it seems harmless.

Communication

Clear, calm, solution-led updates that ease the load on busy parents.

Practice: communicate what happened, what you did, and what the parent needs to know.

Presence

Composure, warmth, and polish that read instantly in any room.

Practice: remain composed, prepared, and attentive when plans change.

Travel & household protocol

Moving gracefully through private travel, estates, and a coordinated household staff.

Practice: clarify responsibilities and prepare for the child’s needs before a transition.

Child-centered professionalism

Devotion to the child, held within clear and dependable professional lines.

Practice: keep the child’s wellbeing central while respecting the family’s preferences and your role.

How to begin

A thoughtful next step.

Start with a conversation about your experience, your goals, and where you would like to grow.

Share your story.

Use the inquiry tool to introduce yourself and tell Kandace which program interests you. Send your prepared message through Instagram.

Explore the fit.

Request a complimentary discovery call to discuss your priorities and ask about the program structure, scheduling, and next steps.

Choose your path.

Decide whether career coaching, focused training, or the complete method fits your current goals.

The Polished Nanny guides

Keep learning between chapters.

Explore practical resources for professional etiquette, thoughtful care, and purposeful toddler play.

Professional Etiquette

A guide to the thoughtful conduct and professional standards that help nannies build confidence in their role.

Special Needs Care

A resource for nannies looking to approach individual needs and neurodivergent care with greater understanding.

Toddler Play & Learning

For ages 15–24 months: eight weekly themes, forty activities, and five printable tools across a 47-page guide.

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A few helpful answers

Before we begin.

Have a question about your own situation? Include it in your inquiry.

Which program is right for me?

Career Coaching focuses on your professional direction and positioning. Advanced Training focuses on refining specific skills. Polished Nanny Certification brings all five disciplines together in a twenty-hour experience. A discovery call is a good place to discuss the fit.

Do I need high-profile household experience?

Career Coaching is designed to help nannies and educators explore their next step, including a transition into high-profile work. Share your current experience so you and Kandace can discuss the most appropriate program.

What does the certificate represent?

The Polished Nanny Certification program culminates in a certificate of completion from The Polished Nanny. It represents completion of this program; it does not replace any role-specific qualifications a family or agency may require.

Does training include a guaranteed placement?

No. Graduates in good standing may be considered for referrals, as described in the program, but a referral or job placement is not guaranteed.

How are sessions scheduled?

Ask about current availability, meeting format, and session dates during your discovery conversation. Scheduling details can be discussed before you commit to a program.

How do I send an inquiry?

Complete the form below, copy the prepared message, and send it to @thepolishednanny on Instagram. The website prepares your message and does not send it automatically.

Your next chapter

Begin a private
conversation.

Share a little about where you are and which program interests you. Prepare your inquiry below, then send it to Kandace through Instagram to request a complimentary discovery call.